Comparison
Zenmo or what you use today
Compare Zenmo with spreadsheets and messengers and with general-purpose CRMs. Honestly: where we're handier and where a general-purpose CRM does more.
14 days free · no card · then from $49 a month
Excel and messengers
How a single application lives when everything is kept in a spreadsheet and chats — and how it lives in Zenmo.
| What we compare | Spreadsheet and chats | Zenmo |
|---|---|---|
| Where the client's documents are | In chats, in email and in folders on a computer | In the application card, each with a review status |
| What the client was promised | In one manager's chat history | Messages, emails and actions — in the application's history |
| What is overdue today | You have to remember it or recheck the spreadsheet | The “Today” screen: overdue stages, documents awaiting review, expected payments |
| Who has paid how much | A separate spreadsheet and manual reconciliation | A payment plan with instalments and due dates for each application |
| How the client gets updates | Writes to and calls the manager | Sees the stage, documents and payments in the client app |
| Who sees the data | Everyone who has the link to the spreadsheet | Staff with the right permissions; changes go to the activity log |
| If a manager leaves | Their chats and files leave with them | Applications and history stay in the CRM, and “Sign out everywhere” closes their access |
General-purpose CRM
General-purpose CRMs are built for any kind of sales. Zenmo is built for companies where a client goes on a path from application to result.
| What we compare | General-purpose CRM | Zenmo |
|---|---|---|
| An app for the client | Usually built separately or not included | Included from day one: stage, documents, payments and messages — on the client's phone |
| Client documents | As a rule, files are attached to a deal | A list of required documents per stage, review and sending back with a comment |
| A process for your industry | You have to rebuild the sales funnel around your own stages | Ready-made setups for an agency, a language school and a visa centre |
| Interface languages | Depends on the product | Russian, English, Uzbek, Kazakh and Kyrgyz |
| How the price is counted | Often per user | Per company by plan; staff within the plan's limit |
| Integrations | Does more hereHundreds of ready-made integrations and an app marketplace | Email on your own domain, Telegram, and card payments for instalments through your company's Stripe |
| Telephony | Does more hereBuilt-in calls and call recording | None — calls happen outside Zenmo |
| What kind of business | Does more hereFits any kind of sales | For companies where the client goes on a path: agencies, schools, visa centres |
How to switch
Upload clients from a spreadsheet
CSV import is right in the setup wizard. Excel and Google Sheets both save to this format.
Set it up in an evening
The wizard walks you through branding, process, website and team step by step.
You can leave too
All of your company's data exports as one archive at any time — no support request needed.
Start today — the setup wizard gets you running in one evening
14 days free, no card needed.
What is inside the demo